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Scusa or Scusi? How to Say Sorry and Excuse Me in Italian

When you need to say 'excuse me' or 'I'm sorry' in Italian, the choice between scusa and scusi depends entirely on who you're talking to.

Level A1 · Updated 2026-06-21
A bustling Italian street scene with people walking, some gesturing, in a warm, sunny light, reminiscent of a 19th-century painting.

The simplest rule for scusa vs. scusi is about formality: scusa is informal, used with people you know well or those younger than you. Scusi is formal, reserved for strangers, elders, or anyone you want to show respect to. Think of it as the difference between saying 'you' (informal) and 'you, sir/madam' (formal).

01When to use Scusa (informal)

Scusa is the tu form, meaning you'd use it with anyone you'd address as tu. This includes friends, family, children, or even pets. It's your go-to for a quick apology or to get the attention of someone in your inner circle.

ItalianMeaningHear
Scusa, posso passare?
/ˈskuza ˈposso pasˈsaːre/
Excuse me, can I pass? (to a friend)
Oh, scusa!
/o ˈskuza/
Oh, sorry! (after a small bump)
Scusa, hai un minuto?
/ˈskuza ai un miˈnuːto/
Excuse me, do you have a minute? (to someone you know)

02When to use Scusi (formal)

Scusi is the Lei form, which is the polite, formal 'you' in Italian. Use this when you're speaking to strangers, shopkeepers, police officers, or anyone you want to show respect to. It's the safest choice if you're unsure, especially when traveling.

Culture note

When in doubt, use Scusi

Italians tend to be more formal with strangers than many English speakers are. Using scusi shows respect and politeness, and it's always better to be too formal than too informal, especially if you're not a native speaker.

ItalianMeaningHear
Scusi, posso chiedere un'informazione?
/ˈskuːzi ˈposso ˈkjɛːdere uninformatsjone/
Excuse me, may I ask for some information? (to a stranger)
Scusi, mi scusi!
/ˈskuːzi mi ˈskuːzi/
Excuse me, pardon me! (to get attention, e.g., a waiter)
Scusi, è libero questo posto?
/ˈskuːzi ɛ ˈliːbero ˈkwesto ˈposto/
Excuse me, is this seat free? (on a bus or train)
A small word, a big difference in Italian etiquette.
What if I accidentally use the wrong one?
Don't worry too much! Italians are generally understanding with learners. While it's good to try and get it right, a mistake won't cause offense. The most important thing is that you're making an effort to speak their language.
Is there a plural form for 'excuse me' or 'sorry'?
Yes, but you'll use it less often. If you need to apologize to or get the attention of a group of people, you would use scusate (informal plural) or scusatemi (formal plural, though scusi is often still used). For A1, focus on scusa and scusi.
Can I use 'Permesso' instead of 'Scusi' to pass?
Yes, Permesso (/perˈmesso/) is another excellent phrase, specifically meaning 'permission' or 'may I pass?' It's often used when you need to move through a crowded space or enter a room. It's polite and often interchangeable with scusi in that context.

Mastering scusa and scusi is a fundamental step in navigating Italian conversations with confidence and respect. Pay attention to who you're speaking with, and you'll quickly get a feel for which one to choose. It's a small detail that makes a big difference.

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